Staff Heroes Blog

Transform Yourself Into A Top Waiter!

Waiting tables is a role almost everybody has done at some point in their life. Some people see it as a way to pick up extra cash on the side, but truly being a good waiter is something that takes years of practice. Here we discuss the top skills employers look for in this role. Punctuality – being on time is an obvious one, but it cannot be understated. Your arrival is the first impression any employer will have of you, and lateness is one of the worst first impressions you can make. Arriving late can be seen as a sign that you don’t care about your job and is not taken lightly. Smile – As far as customer’s expectations go, a happy, smiley person is the bare minimum. Your job is primarily to make sure the guest has a positive experience in the restaurant. Beyond that you are an important cog in making service run efficiently, but never neglect cheer-leading duties! Know the menu – The last thing a customer wants to hear when they order a dish is “I’m not sure” or “I don’t how that’s served.” You are responsible for knowing the food and how it is

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7 Steps To Becoming A Brilliant Barista

Waking up and smelling the coffee is a daily routine for baristas all over the world. But what skills do you need to provide the nation’s coffee drinkers with their favourite cup, whether it’s a flat white, cappuccino, or skinny decaf soya mocha with no chocolate sprinkes (please no)? We’ve got it from the experts that these are the 7 most important ingredients to being a great barista. Be cheerful and friendly – As a barista, you are often the face of the café, restaurant, or bar. So be bubbly, polite, and a face your customers, desperate for their caffeine fix, are happy to see at 7am. It’s all in the espresso – The foundation of any great coffee is the espresso. First you will have to dial-in. This means getting your grind right – not too fine, not too coarse – perfecting your recipe (amount of coffee/duration of pour), then tasting your brew. Just right? Milk foaming – One of the most in-demand skills in the industry is foaming. If you can get your milk right, you’ll be able to pick up barista jobs all over the world. Remember, introduce air at the start, then texturize to leave yourself

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Hero of the Month

We want to give a massive congratulations to our superstar Hero of the Month.  Canada native Troy has been on our platform for over a year, and his hard-work is being rewarded with a Hero of the Month award and a £25 gift voucher from Amazon. Well done Troy and keep up the good work! Our Hero of the Month feature profiles a hero on our platform that has worked especially hard or who has maintained an exceedingly high level of performance in their roles. Name: Troy Hometown: Mississauga, Canada Joined Staff Heroes: 29/09/2016 Length of time in London: 2 years First job: “Hmmm… that was a while ago now. I think my first job was working with a company called Talkington Bates. If I remember rightly it was as a member of a team of catering staff, but the one place that I would say is my favourite is Wembley Stadium. I just finished a shift there today.” Favourite thing about Staff Heroes: “I think the favourite thing about the platform, I would say is the professionalism. When speaking with you guys on the phone, I think you’re always all very professional.” Dream job: “Ha, that’s a tough one. As I

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4 Great Reasons to Work in Hospitality in London This Autumn

Halloween temp staff agency

Working in hospitality can be fast-paced, relentless, and endlessly rewarding. We take a look at 4 best things the industry has to offer its London-based workforce this Autumn season London in Autumn We’ve officially broken up with summer after dragging out the last dark days of our fling. But don’t fret, Autumn has arrived in style, and with it there is bountiful opportunity to enjoy this great city. Of course, working in hospitality in London can be taxing, but London can be incredibly giving throughout October. In particular, the green – browny yellow – spaces around the city are glorious this time of year. So, whether it’s Hyde Park, Hampstead Heath or Hackney Marshes, dig out your puffa and scarf, take a tour, and embrace mother nature at her finest. Last week there were four, yes four, London bars featuring in the World’s 50 Best Bars. And with the London Restaurant Festival running through the entirety of October, there is no shortage of places to eat or drink this month. So, you see, the drop in temperature shouldn’t be met with scorn. There are plenty of reasons to be happy about cooler days and evenings: allergy season is over, fewer tourists,

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Sharing Economy Policy UK Round Table

sharing economy and gig economy uk

Sharing Economy Policy UK Round Table   Staff Heroes was honoured to be invited to the Policy UK “The Sharing Economy: Digital Disruption pt.2: Disownership, Regulation and New Economics” round table with guest of honour Patrick Robinson, Head of Policy, EMEA & Canada, Airbnb   Our CEO Laurent Gibb was invited  to discuss “The Host, the Driver, the Freelancer Implications for Employee Rights, Flexible Working & Tax” in the Sharing Economy   The sessions assessed the challenges and opportunities presented to employers and employees through the sharing economy, including the benefits of flexible working arrangements and the opportunity to supplement other incomes and the subsequent income tax and VAT liabilities and how employment law might need to evolve to balance innovation with concerns other employee rights in the sharing economy.   Key Sharing Economy points also discussed focused on: The New Wave of Digital Disruption to the Retail, Hospitality, Automotive and Media Industries Government in the Sharing Space, Consumer Confidence and the Power of a Rating Implications for Employee Rights, Flexible Working & Tax   Some of the panel topics covered included: What should be the priorities for protecting self-employed individuals within the share economy? What are the options to distinguish between

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Trick or treat – Scared who you’ll get this Halloween when booking temporary staff?

Halloween temp staff agency

Witching hour is upon us, maybe you should hire a Hero? At Staff Heroes we don’t play tricks, we just give treats! This Halloween we are giving you the chance to hire some of London’s best talent, to deliver world class service at your upcoming events. We offer you full transparency and free access to our extensive and diverse portfolio of experienced Heroes. You can hire your favourites on an individual or recurring basis, the choice is all yours! With Staff Heroes, we ensure you always have the right people based on their work skills, work experience and references – we vet, we interview, we take care of payroll and admin so you can sit back and relax! It’s coming to the end of our first year and we have signed some fantastic deals, together with an influx of brand new talent. Despite these cold, dark months things are still looking bright for Staff Heroes! Sign in, take a sneak peek and pick your favourites!

Christmas Temp Jobs London – what’s hot

Christmas Temp Jobs London – what’s hot

Christmas Temp Jobs London – what’s hot With Christmas Temp Jobs London trending on Google and with much talk about Christmas temp jobs 2016 specifically on the BBC and other news outlets the count down has officially started. Google trends is showing significant around the Christmas temp job topic, here’s what has been trending this week in terms of web searches a pretty good indication of what’s going on: 1. christmas temp jobs 2016 +500% 2. royal mail christmas jobs +500% 3. new look jobs +140% 4. boots christmas temp jobs +120% 5. christmas jobs london +100% 6. royal mail temp jobs +80% 7. argos christmas jobs +70% 8. post office christmas jobs +70% 9. marks and spencer jobs +60% 10. morrisons jobs +50% It looks like royal mail jobs are proving popular with 3 of the ten christmas temp job london related queries being Royal Mail related. However results could be influenced by media covered, especially with the BBC Breakfasts’ Steph Davis covering the issue in the run up to Christmas Also interesting to see that in Google Trends related topics Minimum wage is also starting to trend with a 60% increase in interest week on week. 1.6m people

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Sharing Economy UK Grows As It Accepts Staff Heroes As New Member

Sharing Economy UK - Gig Economy

Sharing Economy UK (SEUK) Accepts Staff Heroes As New Member Staff Heroes is please to have been accepted as one of the newest sharing economy members. Sharing Economy UK (SEUK) provides a vital role: Supporting By working closely with Government and representing the sharing economy community. Also by lobbying for changes to protect consumers and sharing economy businesses. Regulating All Sharing Economy members are required to sign up to a central code of conduct, setting out standards for staff training, safety and complaints procedures.  Unlocking Sharing Economy UK (SEUK) was created in March 2015 following am independent review commissioned by Government, entitled ‘Unlocking the UK’s Sharing Economy’. This report was authored by Debbie Wosskow, the founder of Love Home Swap, in November 2014.   Sharing Economy has three key objectives: Advocate – To Make the UK a global centre for the sharing economy Set standards – Establish a trustmark for responsible sharing practices Find answers – Respond to the shared challenges of our members   Staff Heroes is looking forward to contributing to sharing economy and into ‘gig’ and ‘on-demand work’ research that SEUK is doing in conjunction with research partners and the government to create a balanced ecosystem for all platforms operating in the

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Selecting the right staffing agencies for your business

hospitality staffing agencies

When trying to find personnel fast, there is really no need to go through the whole recruiting process from a to z to hire a qualified professional. Staffing agencies can do this for you and they can do it very well. However, since there are a large number of agencies on the market it can sometimes be difficult finding the right one for your business. And why is that?   Agencies, at least the best ones, have a huge databases of candidates, in various fields. However, sometimes it just so happens that the agency doesn’t have any available personnel in your particular field, which means that they need to start the recruiting process from scratch. If this happens, you might not get candidates for a while, or if you get them fast they might not be the type of persona that you want. So how can you make sure that you select the right staffing agency for your business?   Tip #1: Inquire first   It is extremely easy to call an agency and ask them if they can provide you with qualified personnel for your business. Most will say they can as they are eager to get new clients

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Top qualities of temp agencies

temp agencies in uk at work

While there are a number of temp agencies on the market, only a handful of them can truly deliver exceptional services for your business. A good staffing agency needs to provide you with top-notch talent – one that will be a perfect fit for your needs regardless whether it is full time, part time or even temp staffing. In today’s business world, it is imperative that temp staffing companies stay ahead by constantly monitoring the industry’s trends, and adapting their business to the way the economic situation changes. Another important point is the fact that the best temp agencies should always be able to respond to your needs by employing a mix of tech-savvy qualities and general know-how. Without further ado, let us have a look at the top qualities that temp agencies need to have to over deliver and provide you with the best staffing solutions. This way, the next time you are in need of temp staff, you will be able to not only get it fast but get it right!   Going beyond job postings While traditional recruitment heavily relied on posting jobs on every platform, ranging from newspaper listings to job sites, in today’s world, to

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