Staff Heroes Blog

What is the Gig Economy Anyway?

What is the gig economy? How does it work? And why is it worth becoming part of it? Forgive us. Like starting a boxset midway through season two, it can be difficult to get up to speed when everyone’s got a head start on you. So if you’ve heard a lot about the gig economy but don’t really know the details, here’s our introductory guide. From the top, then…#   What is the gig economy?   It’s a way of working that means you don’t have a permanent job; instead you’re effectively a freelancer (which is why the term ‘gig economy’ is pretty much interchangeable with ‘freelance economy’). So the gig economy is just about the short term? Not necessarily. Certainly, it can relate to one-off ‘gigs’ or assignments, but it can also describe longer-term arrangements where you work repeatedly for one person or organisation, but do so as a freelancer rather than an employee. So just because you jump onboard the gig economy, it doesn’t mean you’ll necessarily need to search for a new job every week.   How does it work?   Working in the gig economy allows you to build your working hours in a way that

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What Effect is the Introduction of GDPR Set to Have on Staffing?

Unless you’ve been living in a cave, you’ll know about the imminent arrival of the General Data Protection Regulation (GDPR). When it comes into force on 25 May this year, it will effectively press reset on the rights individuals hold over their data, and the obligations on companies who collect, use or store that information. We’ll avoid recapping the entire history of the GDPR and its journey to becoming law – if you’d like to know more about the background and the specifics of GDPR from the horse’s mouth, you’ll find it here, at the Information Commissioner’s Office. There’s virtually no industry that won’t be affected by GDPR, but some sectors will find its impact stretches further and deeper than others. Given that it deals very specifically with people and their personal information, the staffing and recruitment sector – and in-house recruitment departments – are about to find that the GDPR affects almost every aspect of their work. Here’s how:   Recruiter responsibilities   The GDPR sets out a number of responsibilities relating to the mechanics of holding, controlling and processing data, and the steps to take in the event of a data breach. It also confers rights on individuals

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Hero of the Month

“I worked one shift for Jamie Oliver – which he attended! This was amazing to be a part of, but there was another private party on a yacht at St Katherine’s Dock, a stone’s throw from the Tower of London. This was equally fascinating.”   We don’t know what our most recent Hero of the Month’s New Year’s resolution was, but it seems to be working for him.  Jonathan had a stormer of a month in January, picking up 5-star ratings as if they were going out of fashion. A regular Waiter and Banqueting Staff member, Jonathan honed his skills while at the University of Warwick. Here he studied for a History degree while working part-time in the University’s conference centre as a member of the banqueting team. This Londoner’s experience, skills and attitude have made him a fantastic member of the Staff Heroes workforce and a valuable asset to both businesses and Heroes he’s been on shifts with. Everyone at Staff Heroes HQ would like to thank him for his hard-work and the endless positive feedback we receive about him. Keep it up Jon! Jonathan has now completed his studies, and after spending time in Israel teaching English as a

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Hero of the Month

Temporary staff - Agency Chef

Chef Marvin Davidson Is Our Superhero At Wembley “I’ve had experience in many roles and also my rate of pay has gone up since my first job” Rumour has it, Marvin Davidson’s performances at Wembley were better than the David Beckham’s this November. Marvin, residing in Hackney, East London, has completed a massive 14 shifts for our client Delaware North at Wembley Stadium in the past month, and his expert performances have earned him our Hero of the Month award. After catching up with Marvin after a brief visit to Wembley Stadium, he let us in on what he enjoys about working on our platform. “I’ve had a wide variety of jobs on the platform ranging from KP to CDP. I have had experience in many roles and also my rate of pay has gone up since my first job, which is always a strong incentive to keep working harder and to stay connected at Staff Heroes” “The platform has allowed me to diversify my work options in the catering sector which in return has allowed me to do more at Shoreditch Trust and spend much needed quality time with my family.” Thanks for the great feedback Marvin! And it’s not only on

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Transform Yourself Into A Top Waiter!

Waiting tables is a role almost everybody has done at some point in their life. Some people see it as a way to pick up extra cash on the side, but truly being a good waiter is something that takes years of practice. Here we discuss the top skills employers look for in this role. Punctuality – being on time is an obvious one, but it cannot be understated. Your arrival is the first impression any employer will have of you, and lateness is one of the worst first impressions you can make. Arriving late can be seen as a sign that you don’t care about your job and is not taken lightly. Smile – As far as customer’s expectations go, a happy, smiley person is the bare minimum. Your job is primarily to make sure the guest has a positive experience in the restaurant. Beyond that you are an important cog in making service run efficiently, but never neglect cheer-leading duties! Know the menu – The last thing a customer wants to hear when they order a dish is “I’m not sure” or “I don’t how that’s served.” You are responsible for knowing the food and how it is

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7 Steps To Becoming A Brilliant Barista

Waking up and smelling the coffee is a daily routine for baristas all over the world. But what skills do you need to provide the nation’s coffee drinkers with their favourite cup, whether it’s a flat white, cappuccino, or skinny decaf soya mocha with no chocolate sprinkes (please no)? We’ve got it from the experts that these are the 7 most important ingredients to being a great barista. Be cheerful and friendly – As a barista, you are often the face of the café, restaurant, or bar. So be bubbly, polite, and a face your customers, desperate for their caffeine fix, are happy to see at 7am. It’s all in the espresso – The foundation of any great coffee is the espresso. First you will have to dial-in. This means getting your grind right – not too fine, not too coarse – perfecting your recipe (amount of coffee/duration of pour), then tasting your brew. Just right? Milk foaming – One of the most in-demand skills in the industry is foaming. If you can get your milk right, you’ll be able to pick up barista jobs all over the world. Remember, introduce air at the start, then texturize to leave yourself

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Hero of the Month

We want to give a massive congratulations to our superstar Hero of the Month.  Canada native Troy has been on our platform for over a year, and his hard-work is being rewarded with a Hero of the Month award and a £25 gift voucher from Amazon. Well done Troy and keep up the good work! Our Hero of the Month feature profiles a hero on our platform that has worked especially hard or who has maintained an exceedingly high level of performance in their roles. Name: Troy Hometown: Mississauga, Canada Joined Staff Heroes: 29/09/2016 Length of time in London: 2 years First job: “Hmmm… that was a while ago now. I think my first job was working with a company called Talkington Bates. If I remember rightly it was as a member of a team of catering staff, but the one place that I would say is my favourite is Wembley Stadium. I just finished a shift there today.” Favourite thing about Staff Heroes: “I think the favourite thing about the platform, I would say is the professionalism. When speaking with you guys on the phone, I think you’re always all very professional.” Dream job: “Ha, that’s a tough one. As I

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4 Great Reasons to Work in Hospitality in London This Autumn

Halloween temp staff agency

Working in hospitality can be fast-paced, relentless, and endlessly rewarding. We take a look at 4 best things the industry has to offer its London-based workforce this Autumn season London in Autumn We’ve officially broken up with summer after dragging out the last dark days of our fling. But don’t fret, Autumn has arrived in style, and with it there is bountiful opportunity to enjoy this great city. Of course, working in hospitality in London can be taxing, but London can be incredibly giving throughout October. In particular, the green – browny yellow – spaces around the city are glorious this time of year. So, whether it’s Hyde Park, Hampstead Heath or Hackney Marshes, dig out your puffa and scarf, take a tour, and embrace mother nature at her finest. Last week there were four, yes four, London bars featuring in the World’s 50 Best Bars. And with the London Restaurant Festival running through the entirety of October, there is no shortage of places to eat or drink this month. So, you see, the drop in temperature shouldn’t be met with scorn. There are plenty of reasons to be happy about cooler days and evenings: allergy season is over, fewer tourists,

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Sharing Economy Policy UK Round Table

sharing economy and gig economy uk

Sharing Economy Policy UK Round Table   Staff Heroes was honoured to be invited to the Policy UK “The Sharing Economy: Digital Disruption pt.2: Disownership, Regulation and New Economics” round table with guest of honour Patrick Robinson, Head of Policy, EMEA & Canada, Airbnb   Our CEO Laurent Gibb was invited  to discuss “The Host, the Driver, the Freelancer Implications for Employee Rights, Flexible Working & Tax” in the Sharing Economy   The sessions assessed the challenges and opportunities presented to employers and employees through the sharing economy, including the benefits of flexible working arrangements and the opportunity to supplement other incomes and the subsequent income tax and VAT liabilities and how employment law might need to evolve to balance innovation with concerns other employee rights in the sharing economy.   Key Sharing Economy points also discussed focused on: The New Wave of Digital Disruption to the Retail, Hospitality, Automotive and Media Industries Government in the Sharing Space, Consumer Confidence and the Power of a Rating Implications for Employee Rights, Flexible Working & Tax   Some of the panel topics covered included: What should be the priorities for protecting self-employed individuals within the share economy? What are the options to distinguish between

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Trick or treat – Scared who you’ll get this Halloween when booking temporary staff?

Halloween temp staff agency

Witching hour is upon us, maybe you should hire a Hero? At Staff Heroes we don’t play tricks, we just give treats! This Halloween we are giving you the chance to hire some of London’s best talent, to deliver world class service at your upcoming events. We offer you full transparency and free access to our extensive and diverse portfolio of experienced Heroes. You can hire your favourites on an individual or recurring basis, the choice is all yours! With Staff Heroes, we ensure you always have the right people based on their work skills, work experience and references – we vet, we interview, we take care of payroll and admin so you can sit back and relax! It’s coming to the end of our first year and we have signed some fantastic deals, together with an influx of brand new talent. Despite these cold, dark months things are still looking bright for Staff Heroes! Sign in, take a sneak peek and pick your favourites!

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