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Call Centre Jobs In London
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Call Centre Advisor temporary jobs in London

Central London

£9.23 – 10.02 per hour (inc. holiday pay)
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Ready to be a call centre Staff Hero?

Friendly? Accurate? Fast? And a natural when it comes to great communication? We’ve got a call for you… The call centre jobs find you! With Staff Heroes, your next shift is easy to find.

What makes a temporary customer service executive a Hero?

Up to speed fast: In any customer service role, there’s no substitute for knowing your stuff. Knowing the processes, the product or service, and what you can and can’t legitimately offer or agree to can be a challenge even for full time members of staff. For a temporary customer service advisor, parachuted into a busy call centre at short notice, that’s even more of a challenge. Fortunately, you have the experience to cope.

Friend and problem solver: After one bad experience 51% of customers will never do business with that company again. And they are far more likely to tell others about a bad experience than a good one.

So it matters that the Staff Heroes who populate our clients’ contact centres are committed problem solvers. It matters that they are friendly voices. And it matters that they are emotionally intelligent – that is, they can empathise with callers and tailor the service they deliver.

The voice of the client: The customer service representative’s job isn’t simply to solve caller problems; it’s about doing it in a way that reflects the values and standards of the organisation for which you work. As a Staff Hero, you’ll be adept at adapting the customer service experience you deliver so it’s a match for the brand you represent.

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Call Centre Advisor jobs in London Q&A

Yes. It’s a long time since the call centre advisor role was a 9-5, Monday to Friday deal. With a wide range of shifts available covering evenings, weekends and (occasionally) 24 hour patterns, you should find hours to suit you.

It really could be anything – from retailers to market researchers to energy providers, so you’ll need to relish the variety of the role, have a knack for remembering details and be able to adapt your style to suit each client’s customers. The better you can do that the more shifts you’re likely to be offered.

Organisation. You’ll need the organisational skills to be able to switch between call centres, sometimes – depending on the frequency of the part time shifts you request – on the same day. And you’ll need to be meticulous and organised whilst doing the job, so that the CRM system is accurately updated to make life easier for the agents who follow you.

In Brief

Role Requirements for our Call Centre Advisor temp jobs

  • Exceptional communication skills
  • Problem solving aptitude
  • Experience with CRM systems
  • Committed to the highest customer service standards
  • Ability to retain knowledge
  • Works well with others

Experience & Training

  • At least 6 months’ previous experience as a customer service advisor in a call centre.

Get Started with Staff Heroes

  • Apply Today
  • Complete your profile in as much detail as you can. The more you enter now, the more chances you will have to find the right roles, on the right days, at the right rate.
  • Pop in to meet us – we will go over a few things including checking your documents. You may meet a few of your fellow Heroes-to-be along the way, too.

3 Easy Steps

Create your profile, attend an assessment, and get activated on our platform to start earning money the way you want.

Read more testimonials here…

Jobs we offer

Weekend Jobs

If your schedule means you have time to work during the weekend, then Staff Heroes can match you with the perfect businesses looking for weekend staff. From hospitality to promotional staff.

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Summer Jobs

Supercharge your summer by finding the perfect flexible jobs. Access businesses looking for temporary summer staff or ongoing flexible summer work, time and again.

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Temp Jobs

Find the perfect flexible and temp jobs that fit your schedule with our easy to use app. Start working today!

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Christmas Jobs

Find temporary and flexible Christmas jobs, and return year after year. From hospitality and events to retail jobs.

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Over 50s Jobs

Find temporary and flexible work to fit in with your schedule. Find the perfect job with Staff Heroes when suits you.

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Student Jobs

Work flexibly in a variety of roles in hospitality, retail and business administration. Earn money and add to your skills throughout your time at University.

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Are you ready?