Connecting First Restaurant Group To Great Bar And Waiting Staff In London

Bar And Waiting Staff On Tap - Not Your Usual Temporary Employment Service

First Restaurant Group Hospitality Case Study

First Restaurant Group boasts a fantastic selection of restaurants, pubs and bars in London. In particular, The Waterway has established itself as one of Maida Vale’s best local restaurants and one of London’s greatest outdoor terraces with spectacular views overlooking the beautiful Grand Union Canal. Voted as the best terrace in London, this is the closest to Venice London has. They have a large terrace outside in the summer and a cosy inside for the winter that feels like a ski chalet, complete with fireplace, live music and a superb menu all year round. The restaurant and bar area can be split up for all types of events whether it’s a small business lunch or full-blown cocktail party.

Discovering the Staff Heroes solution

Since discovering Staff Heroes earlier this year, First Restaurant Group has been thrilled with the quality of staff, flexibility and costs savings they’ve experienced using the platform alongside their traditional temporary employment service. Finding quality bartenders, waiters and waitresses through a simple platform makes it easy to add resources quickly. Staff Heroes has allowed First Restaurant Group to spend more time on the most important parts of their business; providing exceptional food, experience and service for customers and less time worrying about filling shifts and recruiting staff at peak times.

“Having access to the Staff Heroes on demand platform has helped our business grow whilst keeping our core team lean but well supported.” – Olly Etridge, Operations Director

Staff Heroes Temporary Staff
Scale up catering staff when needed

Using Staff Heroes, First Restaurant Group can easily login to the platform, post a shift and choose from hundreds of experienced and fully vetted catering staff. Staff Heroes gives First Restaurant Group an extended workforce at their fingertips, saving them time and money and an advantage not possible with a traditional temporary employment service.

Hassle free payment

Staff Heroes integrated payment and invoicing function is simple and and hassle free, reducing paperwork and administrative costs when paying their contingent workforce.

Accountable and empowered workers

Staff Heroes rating and review system ensures all of the heroes on the platform are accountable for doing a great job, taking the traditional temporary employment service up to the next level! Staff Heroes empowers workers to choose which jobs they apply for so they’ll always arrive with a smile.


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