Supporting Locale with Local Catering Staff at Short Notice

Temporary staffing solutions turbocharged - Sourcing great local staff on demand through Staff Heroes

Locale London Restaurant Case Study

Nestled in the Munster village, Locale restaurant and bar offers quality ingredients at affordable prices. A firm favourite and voted one of the best restaurants in Fulham. Inspired by the warmth and comfort of a trattoria, Locale’s intimate layout is the perfect spot for lunch or dinner with friends and family. Summer days can be spent on the leafy terrace, enjoying Italian wines, local craft beers or delicious cocktails. The menu showcases seasonal fish and meat dishes and a satisfying range of Italian specialties of homemade pasta and pizza.

General Manager, Valentina Grifoni described their experience as follows:

“Recruiting good reliable staff for our restaurant is a constant challenge. Ensuring people turn up on time, are dressed properly and deliver great customer service is so important to our business. When you are busy local restaurant like we are, you don’t always get the time you’d like to induct casual catering staff, so it’s really important to get people who can hit the ground running.”

Solving staff shortages with Staff Heroes

Locale use Staff Heroes to ensure they have the right amount of catering staff to keep up with their booking demand. They access both front and back of house staff from chefs, bar and waiting staff to support when the restaurant is busy, along with bookings for private functions. Valentina says they use the Staff Heroes platform as a go-to in busy times. “The way Staff Heroes works is really simple – you post a job request and instantly get a matching hero profile based on experience and location. It helps our operation run smoothly and we know that the calibre of the people on the platform is always high and they are easy to deal with.”

“Staff Heroes is really our secondary workforce where we can always find reliable and skilled catering staff.” – Valentina Grifoni, General Manager

Staff Heroes Temporary Staff
Build pools of temporary catering staff

The Staff Heroes Favourites feature allows Locale to add the Heroes they like working with into their account. Unlike with temporary staffing solutions Locale can then build up pools of heroes based on location and skill-set and notify them first about their upcoming jobs.

Staff Heroes Temporary Staff
Scale up bar and waiting staff when needed

Using Staff Heroes, Locale can easily login to Staff Heroes, post a shift and choose from hundreds of catering staff to assist at their restaurant. Staff Heroes gives Locale an extended workforce at their fingertips, saving them time and money, something not possible with traditional temporary staffing solutions.

Rated and reviewed hospitality staff

All Heroes have been handpicked and come with detailed rated profiles. View their profile, read their past job history and references before making your choice. Through stringent temporary staffing solutions vetting only 25% of applicants get accepted onto the Staff Heroes platform


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