Polo in the Park, Henley, Goodwood and other large scale events

Elastic staffing to accommodate seasonal peaks through Staff Heroes' Temporary Employment Service

PITP, Henley, Goodwood events case study

Keeping up with event catering growth

In 2016, Staff Heroes has been lucky enough to work with one of the fastest growing event management companies in the UK. They cater for a range of outdoor events and festivals from Polo in The Park, Henley Regatta and Goodwood Festival of Speed to Glastonbury and Cowes week. Year on year they have experienced sustained growth but there have been two key challenges they have found during this growth period. Human Resources and maintaining their high service standards. Ensuring people turn up on time, are dressed properly and deliver great customer service is so important to their business. When you are growing quickly you don’t always get the time you’d like to induct casual catering staff, so it’s really important to get people who can hit the ground running.

Solving staffing problems through Staff Heroes

The events company has been using Staff Heroes to ensure they have the back up staff to keep up with their catering demand. They access a range of bar, wait and hosting staff to assist with their outdoor events. In addition, using the Staff Heroes ‘Favourites’ feature, they can build up pools of catering staff they love working with and give them priority notifications. They have regularly used Staff Heroes across the summer event season, as a go-to back-fill solution at peak times. One recent example is the Polo In The Park event at the Hurlingham Club. Staff Heroes delivered with great success, over 65 fully vetted bar staff with previous events experience to support the running of their themed bars across the venue.

Staff Heroes Temporary Staff

Build pools of temporary catering staff

The Staff Heroes favourites feature allows events companies to add the Heroes they like working with into specific teams in their account. They can then build up pools of heroes based on location or skillset and notify them first about their upcoming jobs, something impossible through a usual temporary employment service

Scale up bar and wait staff when needed

Using Staff Heroes, events companies can easily login to Staff Heroes, post a shift and choose from hundreds of catering staff to assist at their functions. Staff Heroes gives businesses an extended workforce at their fingertips, saving them time and money compared to a traditional temporary employment service.

Staff Heroes Temporary Staff

Rated and reviewed hospitality staff

All temporary workers on Staff Heroes have been handpicked and come with detailed, community rated profiles. View their profile, read their past job history, references and reviews before making your choice. Only 25% of applicants get accepted onto the Staff Heroes temporary employment service platform.


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